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About Us

We introduce ourselves as a Pioneer Facilities Pvt Ltd., Housekeeping Services and Security Service provider since last more than two decades. We are established in 1985 by the name The Ex‐Defence Security and Detective Network India and since its inception Pioneer has delivered best‐in‐class House Keeping & Security Services to customers in a wide variety of markets including Corporate, Commercial, Manufacturing/Factory, Education, Retail, Government, Financial and Public Venues on PAN India basis and steadily gaining a reputation for excellent customer care and quality of work.

  • Industry experience for over 25 years in Service Idustry
  • Effective Delivery Model which ensures Cost Efficiency for Clients
  • Ability to ramp‐up resources and operations quickly

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Quality Policy

We commit ourselves to: Providing reliable and quality "Managed Services" Enhancing customer satisfaction through continual improvements in our Quality Management System. Adhering to applicable statutory and regulatory requirements.



Our Strong Point

Our Vision

To achieve sustainable market leadership through consistent delivery of world class services perfectly aligning people with processes & technology. To attain 'Preferred Employer' status through upholding human values

Our Mission

We create and sustain a Brand‐Focused Organization through employee engagement and process excellence and stay ahead of the competition by innovation & adaptability to the growing needs of our client

Values

Uncompromising commitment to excellence in service delivery Integrity in thought and action.Highest level of personal and group accountability, creation of self-operating teams

Diplomatic Missions

We have the resources and expertise to manage every aspect of a diplomatic establishment. Our services, from housekeeping and maintenance are all protocol driven.

Training

Training and Development is vital part of the human resource development. It is assuming ever important role in wake of the advancement of technology which has resulted in ever increasing competition, rise in customer’s expectation of quality and service and a subsequent need to lower operating cost.

Training happens to be the backbone of our Industry and we are what we are because of our constant focus on on-going training. From hiring to induction and on the job, training becomes an integral part of our employee.

There are training sessions and seminars on regular intervals to improve our staff at all levels.